Privacy Policy
This Privacy Policy describes how Reebuy Escrap collects, uses, stores, processes, shares and protects your information.
Last Updated: June 2026
Preamble
This Privacy Policy describes how Reebuy Escrap, operating under the brand name Reebuy ("Reebuy", "Company", "we", "us" or "our"), collects, uses, stores, processes, shares and protects information obtained from users of its website, mobile application and related services ("Platform").
By accessing or using the Platform, you consent to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
Including Name, Mobile number, Email address, Residential address, Postal code, Date of birth, Gender.
1.2 Identity Information
Including Aadhaar Card, PAN Card, Passport, Voter ID Card, Driving Licence, GST details, Business registration documents.
1.3 Device Information
Such as IMEI number, Serial number, Model details, Device condition, Transaction history.
1.4 Financial Information
Including Bank account details, UPI ID, Account holder details. Payment information may be processed through authorized third-party payment service providers.
1.5 Technical Information
Including IP address, Browser type, Device identifiers, Operating system, Cookies, Log files, Usage information.
2. Purpose of Collection
Such Information may be used for identity verification; processing transactions; customer support; fraud prevention; compliance with legal obligations; improving our Platform; internal analytics; communication regarding services; dispute resolution; enforcement of legal rights.
3. Legal Basis for Processing
We process personal information based upon consent of the user; performance of contractual obligations; compliance with applicable laws; legitimate business interests; prevention of fraud and abuse.
4. Sharing of Information
Such Information may be shared with:
- Payment Partners: For processing payments and settlements.
- Logistics and Pickup Partners: For facilitating inspection and collection of Devices.
- Technology Service Providers: For hosting, maintenance and security purposes.
- Professional Advisors: Including auditors, consultants and legal advisors.
- Government Authorities: Where disclosure is required by law, court order or governmental directions.
5. Cookies and Similar Technologies
The Platform may use cookies and similar technologies to improve user experience; remember preferences; perform analytics; enhance security.
Users may disable cookies through browser settings, although certain features of the Platform may not function properly.
6. Data Retention
Personal information shall be retained for as long as necessary to provide services; for compliance with legal obligations; for tax and accounting purposes; for protection of legal rights; until retention is no longer reasonably necessary.
Reebuy may retain information even after termination of a transaction where required by law.
7. Data Security
Reebuy adopts reasonable security measures including encryption technologies; firewalls; secure servers; access controls; authentication procedures; periodic security assessments.
However, no electronic transmission or storage system can guarantee absolute security.
8. User Rights
Subject to applicable laws, users may request access to personal information; request correction of inaccurate information; request erasure of information; withdraw consent; seek grievance redressal.
Requests may be made through the contact details provided below.
9. Withdrawal of Consent
Users may withdraw consent previously granted to Reebuy.
Withdrawal of consent shall not affect the legality of processing carried out before such withdrawal.
Certain services may become unavailable upon withdrawal of consent.
10. Children's Privacy
The Platform is intended only for individuals above eighteen (18) years of age.
Reebuy does not knowingly collect information from minors.
If any information relating to a minor comes to our knowledge, reasonable steps may be taken to delete such information.
11. Third-Party Websites
The Platform may contain links to third-party websites.
Reebuy is not responsible for the privacy practices, policies or contents of such websites.
Users are advised to review their respective privacy policies independently.
12. Cross-Border Transfer of Information
Information collected by Reebuy may be processed or stored on servers located within or outside India, subject to applicable laws.
By using the Platform, users consent to such transfer and processing.
13. Business Transfers
In the event of merger; acquisition; restructuring; sale of assets; change in ownership, user information may be transferred to successors or assigns, subject to applicable law.
14. Grievance Officer
In accordance with applicable laws, the details of the Grievance Officer are as follows:
Name: Md. Suhail
Email: contactus@reebuy.in
Phone: +91-9540777752
Address: H. No. 100, Churiya Mohalla, Tekhand Village, Okhla Industrial Estate Phase-I, New Delhi-110020
Reebuy shall endeavour to respond to grievances within a reasonable time.
15. Limitation of Liability
To the maximum extent permitted by law, Reebuy shall not be liable for unauthorized access by third parties; cyber attacks; transmission failures; circumstances beyond reasonable control; indirect or consequential damages arising from use of the Platform.
16. Amendments
Reebuy reserves the right to modify these Privacy Policy at any time without prior notice to the seller. Updated versions shall become effective upon publication on the Platform. The seller shall be responsible to review these Privacy Policy periodically for any changes. Continued use of our services after any such modifications shall constitute your consent to such modifications.
Have Questions About Your Privacy?
Our privacy team is available to assist you with any questions or data requests.
Contact Privacy Team